Best Practices in Knowledge Management KM World Supplement to Premium

KMWorld Supplement to Premium Sponsor Andy Moore . . . . . . . . . . . . . . . . . . . . 2 Social Business: Delivering the Promise of KM? As we all know, KM has been an uphill sell for a long time. Failed projects. Misdirected strategies. Lack of adoption. Expensive and ineffective technologies. These are the kinds of things that put a bad taste in the mouth of executives and investors.What KM really needed was a killer app—a no-brainer, value-creating, business-improving reason to adopt and support a knowledge-based strategy in the fast-moving and diverse organizations that are common today.We might have stumbled onto it. In shorthand, we call it “social business.” More drawn out, it is the application of social technologies as they are applied to operational and mission-critical business functions. More on that later. . . . Tim Zonca, Jive Software. . . . . . . . . . 4 Five Ways Social Intranets Solve CIO Problems So every CIO is supposed to have a social strategy because social is taking over the universe. It’s the preferred way people communicate at work or at the office.